Refund & Cancellation

Our refund terms and subscription cancellation policy.

Last Updated: May 13, 2025

Embedr is operated by Promptlabs Private Limited (CIN: U63990BR2026PTC081770).

Subscription Refunds

  • Subscription charges may be refunded at our discretion within 14 days of first purchase.
  • Refunds do not automatically include usage-based overage already incurred and invoiced.
  • Bundled monthly usage credit is non-cash, non-transferable, and resets on the applicable billing cycle.

Process

  1. Email support@embedr.app with "Refund Request"
  2. Processing within 5 business days
  3. Funds returned via original payment method

Free Trial

  • The free plan includes 20 requests per month and does not require a credit card.
  • Paid plans renew automatically unless canceled before the renewal date.